We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (22)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
6 Aug 2018 01:29
decu ne fonctionne pas !! remboursement fait par le vendeur....
4 Aug 2018 15:33
2 Aug 2018 10:35
Everything is fine, fast shipping, product unharmed and as description. Recommended.
2 Aug 2018 05:35
The product is of good quality, shipping was fast. I am happy to do business again.
2 Aug 2018 05:02
2 Aug 2018 01:27
Kol kas veikia puikiai.
31 Jul 2018 22:27
this trader was super fast, delighted with the speed the item arrived and will trade with this dealer again
31 Jul 2018 09:04
Все работает, пришло быстро
31 Jul 2018 06:04
Ben er super blij mee werkt na behoren goed net als op de afbeelding
31 Jul 2018 05:50
Наконец-то она приехала, всё шикарно! Работает, приехала в коробке, всё целое! ( разве что коробка немного помята, но главное сам планшет хорошо защищён и ему ничего не угрожает. Приехала очень быстро, как раз вовремя!)
30 Jul 2018 15:43
Super. Snelle levering
30 Jul 2018 06:11
это просто подсветка
30 Jul 2018 03:47
Great product. As advertised. Very light.
30 Jul 2018 01:36
Shipping was quick. Tabled itself works well, no damages. The only bad thing - USB cable did not work, so I had to use my own. But other than that - great.
28 Jul 2018 20:54
28 Jul 2018 06:31
Все работает, все супер!!!
27 Jul 2018 04:45
Kargo çok hızlıydı. Ürün kalitesi fiyatına göre normal. Çok fazla korunaklı gelmedi ama gelirken bir şey olmamış. İçinden USB + kendisi + bir A5 kağiıttan başka bir şey yok o yüzden ilk aldığımda biraz şaşırdım. Ürün içeriği çok azdı. Birde ufak bir çizik var ama rahatsız etmiyor. Tasarımı çok hoş. Yalnız düğmesinin dokunmatik ve umarım ileriki zamanlarda bozulmaz.
26 Jul 2018 03:32
her şey anlatıldığı gibi soeunsuz çalışmakta hızlı kargo 15 20 günde geldi, pişman olmazsınız
25 Jul 2018 04:35
buen producto , envio rapido, vendedor recomendado
24 Jul 2018 22:09
Not yet to try
24 Jul 2018 20:40
nice but took a long time coming
23 Jul 2018 13:56
works great, love the dimmer
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